Privacy Policy

Last updated: November 2025

1. Introduction

Welcome to Laalain, operated by Zaibex LLC ("we", "our", "us", or "Company"). Laalain provides comprehensive technology and e-commerce solutions, including web and mobile development, AI services, and complete e-commerce solutions from brand creation to marketplace launch.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laalain.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Company Information

Legal Name: Zaibex LLC
Operating As: Laalain
Address: 518 Harrison Ave Unit #2070, Leadville, Colorado 80461, United States
Phone: +1 (332) 238-4863
Website: laalain.com
State of Formation: Colorado, United States

3. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

3.1 Personal Information You Provide

We may collect the following personal information when you:

• Register for an account or inquiry about our services
• Fill out contact forms or request quotes
• Subscribe to our newsletter or marketing communications
• Participate in surveys or provide feedback
• Communicate with us via email, phone, or chat

This information may include:

• Name, email address, phone number
• Company name and business information
• Billing and payment information
• Project requirements and specifications
• Communication preferences
• Any other information you choose to provide

3.2 Information Collected Automatically

When you access our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, navigation paths)
• Location data (general geographic location)
• Cookies and similar tracking technologies
• Referral source and exit pages

3.3 Information from Third-Party Sources

We may receive information about you from third-party services and partners, including analytics providers, payment processors, and marketing platforms.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Service Delivery: To provide, maintain, and improve our web development, mobile development, AI services, and e-commerce solutions
• Communication: To respond to inquiries, send service updates, and provide customer support
• Project Management: To manage and execute development projects and e-commerce initiatives
• Billing and Payments: To process transactions and send invoices
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Analytics: To analyze usage patterns and improve our website and services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To conduct business operations, including accounting, auditing, and corporate governance

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers (AWS, DigitalOcean, Vercel)
• Payment processors
• Email service providers
• Analytics providers
• Marketing platforms
• Customer relationship management (CRM) systems

6.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature of the information and why it was collected
• Ongoing business relationship and service provision
• Legal, accounting, or reporting requirements
• Dispute resolution and legal claims

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of that information in a portable format.

9.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

9.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

9.4 Objection and Restriction

You have the right to object to or restrict certain processing of your personal information.

9.5 Withdraw Consent

If we process your information based on consent, you have the right to withdraw that consent at any time.

9.6 Opt-Out of Marketing

You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

9.7 Do Not Track

Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe as required by applicable law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including using standard contractual clauses approved by regulatory authorities.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

17. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.